Sustainable solutions
for a global community

Technical Services Team

Our team has an average of 20+ years experience providing technical support. We specialize in the testing, upgrade, and repair of electrical components.

Technical Services

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• Equipment Sustainment

  Let us be responsible for the repair, testing, upgrade, quality assurance, and shipping of your system's components.We'll also provide logistics support to ensure that spares are always on hand and ready to be deployed for your system.

  Here's how we can help:

  • repair, testing, upgrade, quality assurance, shipping
  • system database management and configuration management
  • component inventory management

• End User Liaison Support

  We'll ensure that your end users always have the support they need to effectively operate your system. We're there when something goes wrong.

  Here's how we can help:

  • On-site support from subject matter experts
  • Real time troubleshooting via hotline or online chat

  You might also be interested in our field engineering team who performs all the necessary training for your system, or our integrated logistics team who creates the training curriculum and materials.

• Quality System Management

  We'll be responsible for establishing, documenting, implementing and maintaining your quality system.

  Our quality assurance practices and policies ensure that quality products are provided to your customer that fully satisfy design criteria and operational requirements.

  We firmly believe that quality is everyone's job and we work hard to foster bottom up input into decision making to ensure full employee buy-in into the process.

• Upgrade Planning and Modifications

  We want to make sure your system is always available and running at its best. We support every aspect of the process, from upgrade development, sourcing of required materials, upgrade installation and testing as well as configuration management and tracking of installations.

• First Article Acceptance Testing

  We'll develop and witness your First Article Acceptance Testing to ensure the equipment meets design specifications and operates as advertised by the manufacturer.

  We collaborate with testing facilities to ensure the testing meets the highest standards and ensure that test results are correctly collected, recorded and interperted.